Shipping policy
Welcome to UrbanNest. We are committed to delivering your orders quickly and securely across the UAE.
Order Processing
- All orders are processed within 1 business day after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order has been shipped, you will receive a confirmation message with tracking details (where available).
Delivery Time
- Standard delivery across the UAE takes approximately 3–4 business days.
- Delivery times may vary during public holidays, promotional periods, or due to unforeseen courier delays.we provide free delivery accros the uae
Shipping Charges
- Shipping charges are calculated at checkout based on your location and order details.
- Any free shipping offers will be clearly mentioned on our website during promotional campaigns.
Delivery Areas
We currently deliver to all major cities and regions within the United Arab Emirates (UAE).
Incorrect Address
Please ensure your shipping address is accurate before placing your order. UrbanNest is not responsible for delays or additional charges caused by incorrect or incomplete addresses.
Delayed Deliveries
While we strive to deliver every order within the estimated timeframe, unexpected circumstances such as weather conditions, public holidays, or courier issues may occasionally cause delays.
Damaged or Missing Items
If your order arrives damaged or if any item is missing, please contact our customer support within 48 hours of receiving your order. We will investigate the issue and work to resolve it as quickly as possible.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team. We are always happy to assist you.
Thank you for shopping with urbannest